Choose a service region first, then compare connection paths. A server location identifies the exit point; the route type describes how the connection gets there. Consider both in light of what you need to do.
100+countries
220+routes
Unlimiteddevices online at once
This page provides static regional references, not live connection metrics. Check the user dashboard and client for currently available routes.
Reference locations and connection types across Asia-Pacific, North America, Europe, and other regions.
Route reference by region · Check the user dashboard for current availability
Country / Region
City
Route types
Streaming availability
Asia-Pacific
Singapore
Singapore
IEPL / Relay / Direct
Depends on connection tests
Hong Kong, China
Hong Kong
IEPL / Relay / Direct
Depends on connection tests
Japan
Tokyo
IEPL / Relay / Direct
Depends on connection tests
Japan
Osaka
Relay / Direct
Depends on connection tests
South Korea
Seoul
Relay / Direct
Depends on connection tests
Australia
Sydney
Relay / Direct
Depends on connection tests
Malaysia
Kuala Lumpur
Relay / Direct
Depends on connection tests
Thailand
Bangkok
Relay / Direct
Depends on connection tests
North America
United States
Los Angeles
IEPL / Relay / Direct
Depends on connection tests
United States
Seattle
Relay / Direct
Depends on connection tests
United States
New York
Relay / Direct
Depends on connection tests
Canada
Vancouver
Relay / Direct
Depends on connection tests
Canada
Toronto
Relay / Direct
Depends on connection tests
Europe
United Kingdom
London
IEPL / Relay / Direct
Depends on connection tests
Germany
Frankfurt
Relay / Direct
Depends on connection tests
France
Paris
Relay / Direct
Depends on connection tests
Netherlands
Amsterdam
Relay / Direct
Depends on connection tests
Switzerland
Zurich
Relay / Direct
Depends on connection tests
Sweden
Stockholm
Relay / Direct
Depends on connection tests
Spain
Madrid
Relay / Direct
Depends on connection tests
Other regions
United Arab Emirates
Dubai
Relay / Direct
Depends on connection tests
South Africa
Johannesburg
Relay / Direct
Depends on connection tests
Brazil
São Paulo
Relay / Direct
Depends on connection tests
Chile
Santiago
Relay / Direct
Depends on connection tests
How location relates to your experience
A location name mainly identifies the exit point; it does not describe the entire route from your device to a destination website. Routes in the same city may use different entry points, carriers, or cross-border paths. Your local broadband or wireless network and the location of the destination service can all affect results. So don’t choose based on geographic distance alone, or assume one city will always work best for every app.
If you have no specific location requirement, start by comparing nearby regions. If a service requires an account from a supported region, check its rules first, then consider connection quality. The country shown in your client may sometimes differ from the region detected by a website because of database updates or how the platform identifies locations. Check the region information in the app before drawing conclusions from the server name.
Route types and path differences
IEPL, relay, and direct describe different ways of routing traffic, not a universal ranking of connection quality.
Cross-border path
IEPL
IEPL usually refers to an international Ethernet private line. In network services, this label generally means dedicated resources are used for the cross-border portion of the route, reducing reliance on fluctuations in ordinary public internet routing. The links from your device to the entry point and from the exit to the destination still matter; the label alone cannot replace checking the full connection.
These resources typically cost more to build and maintain, and may suit office work, video calls, and long sessions where continuity matters. If the client offers this route type, compare it with other paths during your usual usage hours. This cost comparison refers to differences in network resources; it does not mean TongWangVPN charges an extra fee for IEPL or guarantee a fixed speed.
Traffic forwarding
Relay
A relay adds a forwarding entry point between your device and the overseas exit, sending traffic along a designated path. It may help when your device has routing issues connecting directly to an overseas address, but results depend on the entry point, the rest of the route, and connectivity between local carriers.
Compared with a direct connection, a relay usually requires additional forwarding resources and maintenance. Compared with a dedicated line, its actual cost still depends on the route used, so the names alone don’t determine which is better. Relays can suit everyday browsing, cross-region work, and a mix of apps. If one route’s performance changes, keep the destination region and compare a different connection path first.
Direct access
Direct
A direct connection generally means the client connects to an overseas exit without a separate relay entry point provided by the service. The route is relatively simple, but traffic still passes through carrier routers on the public internet. It does not mean there is only one physical link between your device and the destination server.
Direct connections typically avoid the resource overhead of a separate relay, and may suit locations with good international connectivity and destinations that already connect smoothly. Public internet routing can change, so results may vary over time. If a page loads but sustained transfers perform poorly, check your local network and compare other route types rather than repeatedly reconnecting to the same exit.
Choose in order by use case
Start with what you need to do, then choose a region, route, and app settings.
Everyday browsing
For reading web pages, messaging, and looking things up, consistent response and complete page loading usually matter most. If you have no location requirements, try a nearby region and test the sites you use regularly. Don’t judge by the homepage alone: images, attachments, and login requests may come from different service addresses.
If some sites work while others don’t, first check whether the client’s routing rules send those requests along different paths. Keeping one regular route and one backup with a different path is usually easier to manage than constantly trying more regions. Reopen the target page after switching to avoid old connections affecting the result.
Streaming
For Netflix, Disney+, or YouTube, first check which service regions your account can use, then choose an exit in that region. Streaming platforms may consider your account, billing region, and exit address when determining available content. Access to a platform homepage doesn’t guarantee that a particular title, video quality, or content library will be available.
Compare playback on the same platform, watching for sustained buffering, quality changes, and interruptions rather than just page load time. If you see a region notice, note its wording and check your account settings before trying another exit in the same region. For licensing and playback errors, see the streaming guide.
AI Tools
Before using ChatGPT, Claude, or Gemini, check the platform’s current supported regions and account requirements. A network route affects connectivity; it does not provide platform authorization or include paid access to these tools. Choose a region according to the platform’s published rules and the regions available to your account.
Ongoing conversations, file uploads, and long generation tasks benefit from a stable connection. Once you’ve found a region where the task works, try to keep the same exit throughout the session; frequent region changes may trigger additional platform checks. If only one tool is failing, distinguish account notices, request limits, and network errors. See the AI guide for details.
Gaming
Games are sensitive to continuity and route changes, so a smooth download does not guarantee a good in-game experience. Check the game server’s region first, then choose an exit that connects well to it rather than choosing only by your own location. Also check whether the client’s rules cover the connection method the game requires.
A general network acceleration subscription is not necessarily optimized for any particular game. Follow the game’s service rules and assess suitability by testing login, matchmaking, and actual gameplay. If large downloads are running on your local network, pause them before comparing routes so local resource contention isn’t mistaken for an exit problem.
Cross-border work
Business email, cloud documents, remote meetings, and admin portals can have different access requirements. Follow your organization’s access policy first and confirm whether this type of route is allowed for business systems. Some systems rely on approved exit addresses; a general subscription route should not be treated as a fixed address or a private corporate network.
Before work, test sign-in, file uploads, and meeting audio and video, then keep your usual region and route reasonably consistent. Before switching routes, save your work and finish important tasks to avoid interruptions during submission. TongWangVPN supports unlimited devices online at once, but results can still vary by device, local network, system settings, and client rules.
Post-connection checks and adjustments
Test with the apps you actually use and troubleshoot one part at a time; avoid changing too many things at once.
Start with your local connection
First make sure your device can access the basic network. Then check that the client has imported the current subscription, your plan is available, and you have enough data. If subscription details change, update them in the client rather than relying on an old list. Wi-Fi signal, system proxy settings, and other network tools can also affect the connection.
Once the basics are confirmed, keep the destination service unchanged. Try another route in the same region first, then test a different route type. If similar problems occur in every region, check your local network and client settings instead of switching through every option. This makes comparisons clearer and makes it easier to describe the issue.
Separate connection issues from service access
A page may load but fail at sign-in, or sign-in may work while a feature remains unavailable. Possible causes include account status, regional rules, or the platform itself. Don’t assume every error is caused by the route. Read the full notice from the service and identify whether the problem occurs while connecting, authenticating, or performing a specific action.
If you still need help, submit a support ticket through the user dashboard. Include your device platform, region, route type, and the app where the issue occurred. Hide subscription links, account credentials, and payment details in screenshots. A clear description of what happened is more useful than repeatedly sending the same screenshot. Go to support tickets →