Last updated: November 2026
Terms of Service
These terms apply to the cross-border network acceleration subscription service provided by TongWangVPN. Please review the service scope, subscription rules and refund policy before use. If you have questions about these terms, contact us through a support ticket in the user panel. These terms do not exclude any rights granted to users by law.
Service Scope
This service provides access to international routes and subscription management, with coverage across 100+ countries and 220+ routes. It supports Windows / macOS / iOS / Android / Linux. Clients and subscription details are available through the user panel; the routes currently available are those shown there.
Subscriptions provide network connectivity only; they do not include accounts, memberships or content licenses for third-party websites, AI tools or streaming platforms. Access to such content also depends on platform rules, account region, content licenses and the user's network environment. A successful connection on one occasion does not guarantee ongoing availability.
Accounts and Subscriptions
No email address is required; you can register with a username and password. Keep your account password and subscription link secure. Do not publish, resell, rent or share them with others. If you discover exposed credentials or unusual activity, change your password and request help through a support ticket. When submitting materials, conceal your password and the full subscription link.
There is no limit on the number of devices that can be online simultaneously under this service. This applies to the account holder's own devices and does not permit sharing routes with others or reselling the service. Multiple devices use the data allowance of the selected plan.
Monthly subscriptions are ¥9.9/month for 60GB, ¥18/month for 250GB and ¥28/month for 500GB. Data resets monthly on the activation date. When you upgrade mid-cycle, the price difference is converted into the remaining days. Data packages are ¥158/300GB, ¥358/1000GB and ¥658/3000GB. They remain valid until used and do not expire. Before choosing, review the plan details and order information.
Acceptable Use
Users must comply with applicable laws and regulations where they are located and wherever the service is used, as well as the rules of the websites they access. You may not use this service for fraud, infringement, distributing illegal content, unauthorized system access or disrupting other people's networks.
You may not impair the normal operation of the routes or subscription system through malicious requests, bulk abuse or similar conduct. Users are responsible for determining whether the content they access and their related actions are lawful. Network access does not grant content licenses or constitute legal advice.
Availability and Scope of Responsibility
Connection quality may vary or be temporarily interrupted due to local network conditions, carrier routing, target service status or route maintenance. This service does not guarantee a fixed speed, uninterrupted access or availability of every third-party platform. If you encounter an issue, consult the FAQ first, then submit a support ticket with details about your environment and any error messages.
Responsibility for issues caused by third-party service changes, user device configurations or force majeure should be assessed based on the specific circumstances. To the extent permitted by applicable law, this service is not liable for indirect losses caused by third-party failures beyond its reasonable control. This statement does not exclude liability that must be assumed by law.
Payments and Refunds
You may request a full refund for any reason within 14 days of your first payment. Submit your request through a support ticket in the user panel and provide order information that can be verified. You do not need to explain why you are dissatisfied. Order verification confirms the transaction and does not change this refund commitment.
Alipay / WeChat Pay / USDT are supported. Refunds are handled through support tickets; the time it takes for funds to arrive depends on the payment channel, and these terms do not guarantee a fixed processing time. You can also submit a ticket to investigate payment errors or duplicate payments. Do not include payment passwords or other sensitive credentials in a ticket.
Account Termination and Changes to These Terms
If a user engages in illegal use, resale or sharing, maliciously interferes with the system or otherwise materially violates these terms, this service may suspend the relevant access or terminate the account based on the impact. Urgent risks may be addressed immediately. Users may explain the circumstances and request a review through a support ticket. Account actions do not automatically exclude any refund or remedy rights granted by law.
Changes to these terms will be published on this page, and the last-updated month at the top of the page will be revised. Changes affecting important user rights will be announced on the site or through the user panel. Changes must comply with applicable law and will not retroactively reduce rights under orders already in effect. See the Privacy Policy for details on how personal information is handled.