TONGWANGVPN / GETTING STARTED

Import Your Subscription and Connect

Get your subscription from the user panel, then import it into a client. Once the route list appears, choose a route and check that the site loads.

Account Setup

Create and Save Your Account

Open the TongWangVPN user panel and go to the account creation page. Set a username and password, then follow the on-screen instructions. No email address required—just a username and password. Choose a username you can recognize that doesn’t reveal sensitive personal information. Use a unique password and store it in a trusted password manager. You’ll need this account to view plans, get a client and manage orders.

If you already have an account, use the panel’s sign-in page instead of creating another one. After signing in, make sure you’re in the right account, especially if your browser has saved other login details. Plans and subscriptions belong to their respective accounts; signing in to a different account won’t show orders from the original one. If you’ve forgotten your login details, check the panel’s help options rather than creating accounts to find an existing plan.

You don’t need to open the client just yet. Your account is where you manage your subscription; routes become available in the client only after you retrieve and import it. First, choose a billing option in the next section. Once the panel confirms your plan is active, get your subscription. This makes it easier to identify where a problem occurs.

Order Setup

Choose a Plan and Check Your Order

Open the plans section in the user panel and choose between a monthly subscription and a data package. Monthly subscriptions are suited to regular use, with data resetting monthly from the activation date. Data packages are used as needed and never expire. Consider how often you’ll use the service, not just the total data allowance. Occasional visits to international sites use data differently from frequent video streaming, so choose for your current needs rather than buying more than you can assess.

Monthly subscriptions: ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB. Data packages: ¥158 for 300GB, ¥358 for 1000GB, or ¥658 for 3000GB. All plans allow unlimited devices online at the same time, but that doesn’t mean unlimited data. Keep an eye on your remaining allowance when using multiple devices. If you upgrade a monthly subscription mid-cycle, the price difference is converted into remaining days. Check the panel for the exact change.

After choosing a plan, check the plan name, price, data allowance and billing type in your order, then follow the instructions to pay with Alipay, WeChat Pay or USDT. When payment is complete, return to the panel and check the order status. If the payment page shows success but the panel hasn’t updated, refresh the order and check your payment record. Don’t pay again just to update the status. If you still have questions, keep your order details and contact support through a panel ticket.

TongWangVPN offers a 14-day no-questions-asked refund; see the Terms of Use for details. Once the order is complete and the plan appears in your account, continue to subscription setup. To compare plans, visit the plans page rather than guessing at the details here.

Subscription Setup

Get Your Subscription from the Panel

Open the account overview in the user panel and confirm that your plan and data allowance are shown. Then look for the option to import a subscription or copy its link. A subscription is neither a route name nor an installer; it lets a client retrieve route configurations. After import, the client can list the available routes for you to choose from and connect to.

If the panel offers a one-click import option for your client, use it and confirm when your browser asks whether to open the client. If there’s no suitable option, copy the subscription link and import it manually in the client. Don’t paste the link into a search box or share it publicly in a chat. It may contain information tied to your account subscription, so keep it secure like your account details.

When copying the link manually, copy the full address. Don’t include only the visible part or add quotation marks, extra text or line breaks. If the client says the address is invalid, copy it again from the panel and check what you pasted before trying other formats. If the panel displays a QR code, make sure it’s for subscription import, then scan it using the corresponding option in the client.

Your plan and orders remain managed through the panel after you import a subscription. Deleting a local configuration in the client doesn’t cancel the service in the panel. Likewise, installing a client alone won’t automatically add your account subscription. Next, prepare a client on your device and import the subscription you just retrieved.

Open the account overview and get your subscription →
Device Setup

Import the Client for Your Platform

Sign in to the user panel, open the client section and get the client for your device’s platform. Clients for Windows, macOS, Android and Linux are available after you sign in. For iOS, the panel explains access requirements and how to get the client; follow its instructions. This guide doesn’t provide installer links, and you don’t need to search for software with a similar name. Get the client listed in the panel that supports subscription management so the import steps match the panel’s guidance.

Get the client from the panel →

Windows: Add a Subscription and Enable the Configuration

Get the Windows desktop client from the panel and install it. Open the client and look for “Subscription,” “Configuration” or a similar management option. If the panel’s one-click import opens the client, check the source and confirm. To import manually, choose the option to add from a link, paste the full subscription URL and enter a name you’ll recognize, then save and update. The route list should appear in the configuration.

Some desktop clients require you to select the imported configuration before its routes appear. If you see the configuration name but no routes, check that the configuration is enabled and the subscription update succeeded. If system proxy is needed to connect, follow the client’s instructions. Don’t let another proxy tool manage system settings at the same time, as the client may show a connection while your browser takes a different route.

macOS: Import the Configuration and Check System Permissions

Get the macOS desktop client from the panel, install it and open subscription or configuration management. Use the panel’s one-click import option or paste the link using an option such as “Import from URL.” Update the subscription, select the configuration and check the routes. The menu may differ from Windows, but the order is the same: add the subscription, update the configuration, then choose a route.

When a client first takes over network traffic, macOS may show a prompt for network settings or related permissions. Confirm that the prompt is for the client you just installed, then follow the system instructions to grant permission. If authorization isn’t complete, return to the client and check its prompts; repeatedly importing the same subscription won’t help. If the route list is already there, check the selected configuration, connection switch and system proxy instead of creating another account.

Android: Add a Link and Allow the Connection

Get the Android client from the panel and install it. Open subscription management or configuration settings and choose the option to add a subscription or import from a link. Paste and save the subscription URL, update it and check the route list. For one-click import, choose the installed client if your browser asks how to open the link. Don’t paste the subscription URL into a route-name field or regular search box.

After selecting a configuration, the system may ask to set up a VPN connection the first time you connect. Confirm the app is from the expected source before allowing it. Once connected, return to your browser and check access. If the connection works in the foreground but drops when you switch apps, check the system’s background activity and battery settings for the client. Menu names vary by device, so they may not match these terms exactly.

iOS: Import Your Subscription from the Panel

Check the iOS client entry and access requirements in the panel first. Follow the instructions to get the client, then return to the panel to import your subscription. If you already have an active plan, continue using the method provided in the panel. If the option isn’t visible yet, don’t give your account password or subscription link to someone else to handle; manage both the client and subscription through your own panel account.

Open the client and look for subscription management, add subscription or import from link. Paste the full address, save and update it. If the panel offers one-click import, confirm to open the client. Select a route and start the connection, then allow the VPN configuration when prompted by iOS. If no routes are listed, check the subscription update. If routes appear but the connection won’t start, check system permissions and connection prompts.

Linux: Follow the Standard Subscription Import Steps

TongWangVPN also supports Linux. Sign in to the panel to get the appropriate client, then follow its instructions to add a subscription, update the configuration and choose a route. System proxy settings may differ across desktop environments; follow the client and system prompts for your setup. If you run into an environment-specific issue, mention your system and client names in a support ticket. Don’t include the full subscription URL.

Connection Check

Choose a Route and Check That It Works

Once the subscription update succeeds, choose a route in the region of the service you want to access. For everyday browsing, start with a region you commonly use. For services with regional requirements, check which regions they support and choose accordingly. A region name is a guide for choosing a route, not a guarantee that every route there will work with every platform. Don’t treat a route name as a promise of platform compatibility before testing.

Start the connection and enable the system proxy or other network routing mode as prompted by the client. When the client shows a connected status, open the target site in your browser. Check whether the page loads fully, sign-in works and the features you need are available. A connection indicator in the client only reflects the local connection process; the browser’s actual results are the best way to tell whether access is working.

If a site still shows the old region or won’t load properly, reopen it or try a new browser window, then check that the selected route is the one you expected. When switching routes, change one thing at a time—for example, stay in the same region and try another route—to see what makes a difference. Avoid changing the configuration, region and proxy mode all at once; if that fixes the issue, you won’t know which change helped.

If it still doesn’t work, check these in order: plan status and remaining data in the panel, the client’s last subscription update, the selected configuration, system permissions and whether other network tools are running. When reporting the issue, include your platform, client name, route name, error message and steps you’ve tried. Hide your subscription link and sensitive account details in screenshots. For order issues, a support ticket is more direct than reinstalling the client.

Once you’ve verified access, keep an eye on your remaining data and update the subscription as needed. TongWangVPN supports unlimited devices online at the same time; each device still needs its own import and connection setup. For more connection help, see the FAQ. For streaming region, account region or playback errors, see the streaming guide. This page doesn’t cover platform-specific rules.

Connection and Subscription Issues

If a subscription update fails, routes don’t appear or the connection drops, start by checking the issue category.

View the FAQ →

Checking Streaming Access

Learn about regional restrictions, account regions and playback errors, and tell network issues apart from platform rules.

Read the Streaming Guide →